Frequently Asked Questions
DELIVERY AND RETURNS:
How much time does delivery take?
Delivery takes 5 to 6 working days. Please ensure that your contact number is active so that our representative can stay in touch with you.
Are there any delivery charges?
No, currently we are offering free deliveries to all over Pakistan.
Can I return a product if I don’t like?
Products cannot be returned or refund, but they can be exchanged. You can exchange a product if it is not used and the packaging is still intact. The product must be in the same condition as received and within 7 days of delivery, it is recommended that you get in touch with our sales representatives via WhatsApp, Facebook, or Email as soon as possible and request for exchange. Delivery Charges will be applied on Exchange Goods.
What if I receive a damaged item?
First, please record a video if you notice any fault in the product on the same day you received the parcel, and get in touch with our customer support. Your request will be forwarded to the quality assurance department to resolve the matter. Our staff is trained for your support only and we assure you that all genuine problems get resolved smoothly.
Note: Damage complaints must be reported on the same day only. In case of a delay, no damage complaint will be entertained
More About Products:
What is white box testers?
White box perfume testers are simplified versions of retail perfumes, packaged in plain boxes with minimal design. They contain the same high-quality fragrance as the retail product and are typically used for sampling in stores. Though not intended for sale, they are often available at lower prices, making them a cost-effective choice for personal use.
What is commercial perfumes?
Commercial Perfumes are cheaper than retail versions because they often come from overproduction, discontinued lines, or unsold stock. These perfumes are sold at a discount to clear inventory, recover costs, or make room for new products. They may also come in simpler packaging or have been stored for a long time, which can lower their price, even though the fragrance itself usually remains the same.
Tips to make my fragrance last longer?
Apply to Pulse Points: Spray your fragrance on pulse points like your wrists, neck, and behind your ears, where the skin is warmer. The warmth helps diffuse and amplify the scent throughout the day.
Moisturize Before Applying: Apply an unscented lotion or body oil before spraying your perfume. Fragrance lasts longer on moisturized skin because it helps the scent adhere better.
Don’t Rub Your Wrists Together: After spraying perfume on your wrists, avoid rubbing them together. This can break down the fragrance molecules, causing the scent to fade faster.