Can I return a product if I don’t like?

Products cannot be returned or refund, but they can be exchanged. You can exchange a product if it is not used and the packaging is still intact. The product must be in the same condition as received and within 7 days of delivery, it is recommended that you get in touch with our sales representatives via WhatsApp, Facebook, or Email as soon as possible and request for exchange. Delivery Charges will be applied on Exchange Goods.

What if I receive a damaged item?

First, please record a video if you notice any fault in the product on the same day you received the parcel, and get in touch with our customer support. Your request will be forwarded to the quality assurance department to resolve the matter. Our staff is trained for your support only and we assure you that all genuine problems get resolved smoothly.

 Note: Damage complaints must be reported on the same day only. In case of a delay, no damage complaint will be entertained